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What Makes Us Different

Home » Our Practice » What Makes Us Different

Top-Rated Orthodontic Care You Can Count On

At Burrow Welchel & Culp Orthodontics, our team strives to offer the best orthodontic treatment in the area. We pride ourselves on providing personalized treatment and an exceptional experience every time you visit our offices. We offer high-quality orthodontics, cutting-edge technology, affordable financing, and a compassionate manner you won’t find anywhere else. Below are just some of the reasons why people choose us for a highly personalized treatment experience.

Our Team Exp

Honest Orthodontic Treatment

From the moment you walk through our doors at Burrow Welchel & Culp Orthodontics, you’ll see that this is a one-of-a-kind orthodontic experience. We believe what really sets us apart is our exceptional patient care and honest treatment. You are not merely a patient here – at Burrow Welchel & Culp Orthodontics, we treat you and your children as our own family. We take the time to get to know you and fully assess your dental needs before recommending treatment. Additionally, our team will educate you on your options and answer any questions you may have prior to beginning treatment. Your comfort and satisfaction are our main priorities!

When you choose Burrow Welchel & Culp Orthodontics for your orthodontic needs, you can count on receiving the highest quality care with your happiness in mind – we will never recommend unnecessary treatment or pressure you into making a decision you’re uncomfortable with. This is our promise to you!

Extensive Experience

Burrow, Welchel & Culp Orthodontics has the facilities, specialists, and experience necessary to provide orthodontic care with the best results. Since 1978, we have helped over 20,000 patients, worked according to our mission, and helped people achieve their best smiles.

From traditional braces to Invisalign, and more, we have the experience and knowledge to help you improve your life. Our doctors and team are constantly continuing their education and learning the latest, most innovative ways to provide you with your happiest, healthiest smile.

Being board-certified allows our orthodontists to properly diagnose your case and expertly recommend the best-suited course of treatment. When you choose Burrow, Welchel & Culp Orthodontics, you will receive high-quality orthodontic treatment and careful analysis from all of our board-certified orthodontists.

Serving The Greater Charlotte and Rock Hill Area since 1978 means that no matter what your condition may be, our team has likely helped a similar patient in their years of practice. We are more than happy to show you before-and-after pictures to provide examples of our exceptional results.

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Treatment Guarantees

At Burrow Welchel & Culp Orthodontics, we understand how important it is for you to trust your orthodontist. To demonstrate our sense of responsibility toward your health and comfort, we back up our orthodontic experience with the following guarantees:

  • 100% Satisfaction – Your happiness and satisfaction with the treatment and care you receive from our team is our top priority, which is why we offer a 100% satisfaction guarantee to all our patients. If you aren’t happy with your experience with us, we will do what it takes to make it right. That’s our promise to you!
  • Never Miss Work or School – With our convenient hours, we also guarantee that you or your child won’t have to miss work or school to attend orthodontic appointments with us.
  • 100% Lifetime Guarantee – Your Burrow Welchel & Culp Orthodontics Smile is backed for life! We proudly stand behind our treatment for children. During your child’s initial exam and free consultation, ask for more details on our Lifetime Guarantee.
  • Multiple Convenient Office Locations – At Burrow, Welchel & Culp Orthodontics, we want to make achieving your happiest, healthiest smile as easy for you as possible. That’s why we offer multiple orthodontic office locations for your convenience. Come see us at any of our locations below for high-quality orthodontic care with a personal touch you won’t find anywhere else

These guarantees are yet another way that we continually strive to offer our patients superior orthodontic care. Come see for yourself why our patients love Burrow, Welchel & Culp Orthodontics!

Same-Day Consultations & Treatment Starts

Commitments like school, extracurricular activities, and work may make it difficult to attend orthodontic appointments. Burrow Welchel & Culp Orthodontics understands how managing multiple responsibilities can limit your time for things like appointments for braces. That’s why we do our best to respect your time when you visit our orthodontic offices. You can find comfort in knowing that your orthodontic needs are a priority. We don’t put you on a waiting list for your first appointment like other orthodontic offices might do. You won’t have to wait weeks or months just to find out that your transition to a new smile can’t start for several weeks. We are happy to get you in the door the same day you call to make an appointment, and even get your orthodontic treatment started on the same day in most cases.

You will also experience virtually no wait times at our offices and you won’t feel rushed during your appointment. We ensure that ample time is built into every appointment so you can feel confident that all your questions will be answered and all your orthodontic needs met. This is just another way we put our patient’s needs first.

Our Commitment to Changing Lives

Caring For Our Community

The importance of giving back is a fundamental value for our team at Burrow, Welchel & Culp Orthodontics. As part of our efforts to strengthen and improve our community, we regularly donate our time and resources to charities with the same mission.

One of the biggest ways we give back is through our collaboration with the Crossnore School and Children’s Home where we offer free comprehensive orthodontic treatment for foster children in need.

Smiles Change Lives Program

At Burrow Welchel & Culp Orthodontics, we believe in the power of a beautiful smile, and we believe that every child should have access to orthodontic treatment. As a part of our commitment to our patients and our communities, we have partnered with Smiles Change Lives (SCL), a remarkable non-profit organization that offers a helping hand to families who find the cost of braces prohibitive.

The Smiles Change Lives program operates as a true partnership where the family, the orthodontist, and SCL work together to ensure children receive the smiles they need. The program is designed to assist children and families who cannot afford the full cost of braces. Families who qualify for the program are matched with an SCL provider orthodontist like us, who agrees to treat SCL-approved cases for a significantly reduced fee.

For more information, please contact our team or check out the Smiles Change Lives website.

Spanish-Speaking Orthodontic Care

Queremos que su tratamiento sea una experiencia cómoda y placentera para usted y su familia. Si prefiere hablar en español por favor marque este número: (704) 334-7202.

Our team at Burrow, Welchel & Culp Orthodontics is committed to offering quality orthodontic care to every person in The Greater Charlotte and Rock Hill Area who needs it. That’s why we extend our services to the Spanish-speaking community. We want to make orthodontic care a seamless and comfortable process for you and your family.

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Get Started Today!

Your trust, comfort, and health are our priorities, which is why we offer a Free Smile More Consultation to all new patients. Learn about your treatment options with no obligation!

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Patient Reviews

Our 5-Star Experience

We work hard to earn our patients’ trust by providing the highest quality orthodontic care possible. Check out what other patients are saying about their experience!

Erin
My experience has been nothing but amazing . Everyone is super nice and helpful. Everything as far as my treatment and what that would look like was very detailed so i appreciate that. Super happy I chose this company to do my braces
Response from the owner:Hi, Erin. We appreciate the kind words and are glad we could provide you with a positive experience!
Armando G.
Great experience! All staff is very welcoming & provide a great experience. Thank you to ALL the staff!!!😎
Response from the owner:Hi, Armando. We are thrilled to learn that you had a positive experience with us!
Chasity F.
B♥️ W♥️ C for the win!!! I can not say enough good things about our experience today !! Dr Alex was amazing & Christina was so patient with my kiddo !!! I can say I visited two other drs & BWC was the only one that followed & was so helpful u til we made our decision !!
Response from the owner:Hi, Chasity. We are thrilled to learn that you had a positive experience with us!
Deniese M.
Friendly, proficient and professional is what I can say about the Ballantyne office. Elizabeth is awesomeness. She is so informative in what to expect and payment options. I love the transparency re services and payments options. Dr. Burrow is so nice and kind. He did not rush through our visit and answered all of my daughter and I questions on the outline of her dental care plan.
Response from the owner:Hi, Deniese. Thank you so much for leaving us a stellar review!
Renice S.
Dr. Alex Culp and his entire team are truly exceptional. From the very first appointment, I felt completely cared for, supported, and confident that I was in the best hands possible. Dr. Culp is not only extremely knowledgeable and skilled, but also incredibly kind, patient, and thoughtful in the way he approaches care. He takes the time to explain everything, answers questions thoroughly, and makes sure you feel comfortable every step of the way.

What truly sets him apart is his compassion. As a mom, being able to bring my daughter (affectionately known as Nuggie) to my appointments meant more to me than I can express. Dr. Culp and his team welcomed her with such warmth and understanding, which made the entire experience stress-free and genuinely enjoyable. That level of kindness and flexibility speaks volumes about the culture he’s created in his practice.

The entire staff is just as wonderful—friendly, supportive, professional, and always attentive. You can tell they truly care about their patients and love what they do. Every visit feels positive, calm, and well-organized.

I absolutely love Dr. Culp and his team and cannot recommend them highly enough. If you’re looking for an orthodontist who combines expertise with heart, this is the place. 🤍🩷🦷✨
Response from the owner:Hi, Renice. Your feedback is highly appreciated. Thank you for the review!
Li H.
It’s been a while since we’ve had to visit as the kids are all out of braces now. We were so pleased to come in and receive the same amazing and personal care and service as always. We were also glad to visit two of your new locations. Congratulations! Thank you, Dr. Britney and all the Drs. Burrow.
Response from the owner:Hi, Li. Your feedback is highly appreciated. Thank you for the review!
cinthya P.
Excellent service, very professional, I highly recommend them. I am very, very grateful to them. My son is happy with his braces.
Response from the owner:Hi, Cinthya. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jennifer J. H.
The staff is very friendly and professional from time to time you'll get a joke about your treatment plan, like closing up them parking spaces.
Response from the owner:Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience!
Dalvin G.
The staff, technicians, and doctors are always proving excellent service! They go above and beyond to make sure you are comfortable after adjustments.
Response from the owner:Thank you so much for the kind words! We're really glad to hear that our team helps you feel comfortable and cared for—especially after adjustments. We truly appreciate you taking the time to share your experience and are happy to have you with us!
Megan H.
Dr Albert and the hygienist are all welcoming, on time and answer any and all questions. Great with kids too! Highly recommend!

Dr Albert also found a potential adenoid issue during X-rays and went through extra lengths to explain concerns and suggested to follow up with a specialist. There was an issue and we were able to get a treatment plan after seeing a specialist that would have otherwise been ignored.
Response from the owner:Hi, Megan. We appreciate the kind words and are glad we could provide you with a positive experience!
Ashley M.
The staff and doctors are always friendly and welcoming. They always take such great care of their patients
Response from the owner:Ashley, thank you so much for sharing this! Your kind words truly mean a lot to our entire team. We’re grateful for the trust you place in us, and it’s wonderful to hear that you feel welcomed and well cared for during your visits. We look forward to continuing to support you with the same warmth and attention every time you come in.
Kara R.
Let's just start by saying getting braces as an adult is not ideal, BUT if I had to recommend an orthodontist to anyone .. this is where I would send them! I am a unique case in that I technically need jaw reconstruction to completely "perfect" my smile. Despite my face being a challenge Dr.Alex went above & beyond. He exceeded all expectations I had for my final smile. The entire office is so kind and welcoming. I can't say enough how thankful I am for Dr.Alex and his staff. When it's time for my daughters to get braces this is where we'll be going (:
Response from the owner:Hi, Kara. We are thrilled to learn that you had a positive experience with us!
Mafi B.
From just opening the door and stepping inside, this place smells divine!! And then sweet Monica welcomes Elaina with a warm beautiful smile! Her service was awesome. Then here comes Dr. Alex, he is definitely a people person. He takes his time explain every best options we can have. Me and my daughter Elaina was treated just like family. Thank you for a wonderful experience and you guys have made our day!!
Response from the owner:Hi, Mafi. Thank you so much for leaving us a stellar review!
Yanes Lopez Z De M.
Muy buen servicio ,Amables te explican con paciencia te dan tiempo para aclarar cualquier duda .el Dr Alex y Monica son genial 100% los recomiendo Gracias por todo
Response from the owner:Hi, Yanes. Your feedback is highly appreciated. Thank you for the review!
Heather G.
Very clean very nice always fast service in and out my daughter loves them they have her teeth looking great can’t wait for the finish look
Response from the owner:Hi, Heather. We appreciate the kind words and are glad we could provide you with a positive experience!
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Our Locations

Come Visit Us

To best serve you, we offer multiple orthodontic office locations for your convenience. Come see us at one of our locations below for high-quality orthodontic care with a personal touch you won’t find anywhere else.

Locations
Ballantyne
  • 14746 Lancaster Hwy.
    Pineville, NC 28134
Charlotte
  • 2711 Randolph Rd. Ste. 600
    Charlotte, NC 28207
Fort Mill
  • 1550 N. Dobys Bridge Rd. #102
    Fort Mill, SC 29715
Gastonia
  • 860 Summit Crossing Pl. Ste. 130
    Gastonia, NC 28054
Harrisburg
  • 3612 Hwy 49
    Harrisburg, NC 28075
Huntersville
  • 13605 Reese Blvd. W.
    Huntersville, NC 28078
Rock Hill
  • 227 S Herlong Ave #101
    Rock Hill, SC 29732
Tega Cay
  • 1365 Gold Hill Rd.
    Fort Mill, SC 29708
University
  • 10818 Mallard Creek Rd. Ste. 101
    Charlotte, NC 28262
Waverly
  • 11835 Southmore Dr. Ste. 201
    Charlotte, NC 28277
Wilmington
  • 109 Mendenhall Dr.
    Wilmington, NC 28411
Phone Number
  • (704) 334-7202
Contact Hours
Monday 7:00am – 5:00pm
Tuesday 7:00am – 5:00pm
Wednesday 7:00am – 5:00pm
Thursday 7:00am – 5:00pm
Friday 7:00am – 4:00pm
Saturday 9:00am – 3:00pm

Harrisburg

ballantyne

  • 14746 Lancaster Hwy.
    Pineville, NC 28134
  • SCHEDULE FREE CONSULT

Harrisburg

charlotte

  • 2711 Randolph Rd. Ste. 600
    Charlotte, NC 28207
  • SCHEDULE FREE CONSULT

Harrisburg

fort mill

  • 1550 N. Dobys Bridge Rd. #102
    Fort Mill, SC 29715
  • SCHEDULE FREE CONSULT

Harrisburg

gastonia

  • 860 Summit Crossing Pl. Ste. 130
    Gastonia, NC 28054
  • SCHEDULE FREE CONSULT

Harrisburg

Harrisburg

  • 3612 Hwy 49
    Harrisburg, NC 28075
  • SCHEDULE FREE CONSULT

Harrisburg

huntersville

  • 13605 Reese Blvd. W.
    Huntersville, NC 28078
  • SCHEDULE FREE CONSULT

Harrisburg

Rock Hill

  • 227 S Herlong Ave #101
    Rock Hill, SC 29732
  • SCHEDULE FREE CONSULT

Harrisburg

Tega Cay

  • 1365 Gold Hill Rd.
    Fort Mill, SC 29708
  • SCHEDULE FREE CONSULT

Harrisburg

university

  • 10818 Mallard Creek Rd. Ste. 101
    Charlotte, NC 28262
  • SCHEDULE FREE CONSULT

Harrisburg

waverly

  • 11835 Southmore Dr. Ste. 201
    Charlotte, NC 28277
  • SCHEDULE FREE CONSULT

Harrisburg

wilmington

  • 109 Mendenhall Dr.
    Wilmington, NC 28411
  • SCHEDULE FREE CONSULT
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